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ACH Schedule for Memorial Day

Business Online Banking ACH files must be received by Thursday, May 23, in order to settle before the upcoming federal holiday (Memorial Day). ACH files received on Friday, May 24, will not settle until Tuesday, May 28.

Personal Debit/ATM Cards

I tried to use my card at an ATM, but it didn't work. Why?

Category: Personal   Service: Debit/ATM Cards | Updated: April 4th, 2023

Answer:

Please make sure you are using an ATM with Mastercard and/or Maestro logos. If the problem persists, contact your local branch or the Client Support Center at 855-342-3400 Monday through Friday, 7:30 a.m. to 7:00 p.m. Mountain Time, and Saturdays, 10:00 a.m. to 2:00 p.m. Mountain Time.

Learn more about Debit/ATM Cards


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